Privacy Policy

Effective Date: [01/12/2024]

Welcome to AI MEDICA Hellas. Protecting your personal data is a top priority for us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, ai-medica.com (the “Website”), or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Who We Are
AI MEDICA Hellas (“we,” “us,” or “our”) is a company specializing in [brief description of services, e.g., innovative medical AI solutions]. Our office is located at Anoiksi, Athens, Gr.

2. Information We Collect
We collect various types of information, including:

a. Personal Data You Provide:
– Name, email address, phone number, and other contact details.
– Account registration details.
– Information submitted through contact forms or customer service inquiries.

b. Automatically Collected Information:
– IP address, browser type, operating system, and other technical data.
– Website usage data via cookies and similar technologies.

c. Special Categories of Data:
If you use our services for healthcare purposes, we may process sensitive health-related data, only with your explicit consent.

3. How We Use Your Data
We use your data to:
– Provide and improve our services.
– Communicate with you about updates, promotions, or inquiries.
– Comply with legal obligations and enforce our terms and conditions.
– Customize your experience on the Website.

4. Legal Basis for Processing
We process your personal data under the following legal bases:
– Consent: When you provide explicit consent for specific purposes.
– Contractual Necessity: To perform our obligations under any agreement with you.
– Legal Obligations: To comply with applicable laws and regulations.
– Legitimate Interests: To enhance user experience and protect against fraud.

5. How We Share Your Data
We do not sell or rent your data. However, we may share it with:
– Service providers assisting us with IT, payment processing, or analytics.
– Legal or regulatory authorities when required by law.
– Partners involved in delivering our services, with your consent where necessary.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.

7. Your Rights
Under applicable laws, you have the following rights:
– Access: Request details of the data we hold about you.
– Rectification: Correct any inaccurate or incomplete data.
– Erasure: Request deletion of your personal data.
– Restriction: Limit how we use your data.
– Data Portability: Receive your data in a portable format.
– Objection: Object to processing based on legitimate interests.
– Withdraw Consent: Revoke consent at any time where processing is based on consent.

To exercise your rights, please contact us at gdpr@ai-medica.com.

8. Data Security
We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online system is entirely secure, so we encourage you to protect your login credentials and notify us of any suspicious activity.

9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

– Company Name: AI MEDICA Hellas
– Email: info@ai-medica.com

Thank you for trusting AI MEDICA Hellas. Your privacy matters to us.